Gauteng Legal Documents and Policies
Gauteng Legal Documents
Rhino Capital Investments – Gauteng Practice
FSP Licence No: 54078
To verify licence categories, visit: www.fsca.co.za
Legal Policies
Conflict of Interest Management Framework and Policy
Rhino Capital Investments Gauteng (Pty)Ltd has adopted and implemented a Conflict of Interest Management Policy that complies with the provisions of the FAIS Act.
You can e-mail: johan@rcinvest.co.za to request a copy of the FSP’s Conflict of Interest Management Policy.
Complaints Management Framework and Policy
Should you wish to pursue a complaint against a key individual or representative of Rhino Capital Investments Gauteng (Pty) Ltd, you should address the complaint in writing to us at johan@rcinvest.co.za
You can also request a copy of the FSP’s Complaints Management Policy from said e-mail address.
If you cannot settle your complaint with us, you are entitled to refer it to the Office of the FAIS Ombud, at info@faisombud.co.za or Share Call number 012 762 5000 or https://www.faisombud.co.za/how-to-complain/ . The Ombud has been created to provide you with a redress mechanism for any inappropriate financial advice that you feel may have been given to you by a financial adviser.
TCF Policy
TCF is a set of principles introduced by the Financial Sector Conduct Authority (FSCA) to aid and underpin existing financial services legislation aimed at the protection of consumers and clients.
Rhino Capital Investments Gauteng (Pty) Ltd values its relationship with its clients and acknowledges that without any clients it would not have a business. The Treating Customers Fairly principles are embedded in the culture of the FSP and it continuously strives to enhance the quality of its service offering to clients and through its interaction with contracted product suppliers.
Fiduciary Commitment
As fiduciary advisers, we believe in both delivering sound advice and educating our clients so that they understand their financial goals and the implementation thereof.